TL 9000 Quality Management System for Telecommunications
TL 9000 is the first unified set of quality system ![]()
requirements and metrics designed specifically for the telecommunications industry. TL 9000 encompasses the ISO 9001 standard, plus additional industry-specific telecom requirements. The TL 9000 management system is applied by telecom manufacturers and suppliers engaged in the design, development, production, delivery, installation and maintenance of telecommunications products and services.
About TL 9000
Applicable to over 10,000 telecommunications suppliers worldwide, the TL 9000 standard marks the first time the telecommunications industry has worked together to develop a uniform quality system requirement. While TL 9000 Release 4.0 is the current version, TL 9000 Release 5.0 was released on 22nd June 2009 and becomes effective on 15th November 2009. Please read the TL 9000 Alert
for details and effective implementation dates. Training related to the new requirements can be found on the QuEST Forum Web site
.
Release 5.0 includes the recent ISO 9001:2008 updates and provides additional requirements for the following key areas:
- Hardware / Software development and life-cycle management
- Specialized service functions such as installation and engineering
- Risk Management
- Supplier Performance Management
- Industry performance based measurements including reliability, delivery and service quality
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